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Where is your data held and how is it protected?

At LawWare, the security and safety of your data is our paramount concern. We have invested a great deal of resource and technical expertise to ensure your data meets all industry safety and compliance standards and we have chosen one of the UK’s most secure data centre to host your data.

LawCloud uses a number of hosting providers: GCI, UKFast and Qube.

GCI is a UK leading ICT  and Telecommunications Provider and market leader delivering world class services to businesses nationwide. Founded in 2000 by CEO Wayne Martin, GCI now has a £55 million turnover and employs over 200 members of staff throughout the UK (accurate at September 2016).

GCI offer:

  • A 99.99% uptime SLA
  • Monitoring services
  • Unlimited bandwidth (network traffic)
  • Automatic failover
  • SSL certificate
  • RAID protected storage


ISO 27001 – Information Security.

2012_iso-logo_printISO 27001 sets out the requirements of Information Security Management systems. It is part of the ISO 27000 family of standards relating to information and cyber security and offers a comprehensive set of controls based on best practice in information security. The accreditation shows GCIs compliance with regulatory and contractual requirements regarding data security, privacy and IT governance.

 

ISO 14001 – Environmental Assurance.

2012_iso-logo_printPart of the ISO 14000 family of international standards covering environmental impact and the reduction of greenhouse gas emissions, ISO 14001 is the standard that covers the design and implementation of an Environmental Management System. This is a framework designed to measure and improve the way natural resources are used and disposed of by an organisation.

 

ISO 9001 – Quality Assurance.

2012_iso-logo_printISO 9001 sets out the steps necessary to adopt a quality management system. It is designed to help organisations ensure they meet the needs and expectations of both customers and other parties, based on internationally recognised quality management principles set out by the International Standards Organisation (ISO). The Certification shows that our quality processes have been audited against ISO 9001 and that GCI meet the requirements.

 

The GCI Data Centre:

  • Provides electricity to data centres through two high-voltage power cables.
  • Maintains and tests power systems with built-in N+1 redundancy

Taking precautions by ensuring it has:

  • Backup power via UPS, which can provide up to 15 minutes of power
  • Redundant onsite power generators, which ensure operations continue during short-term power fluctuations or local utility failures
  • 24 hours’ worth of fuel to power generators
  • Maintains and tests redundant (N+1) air-conditioning systems to ensure optimum environmental conditions in its data centres.
  • Maintains and tests fire detection and suppression systems to protect its data centres and offices.
  • GCI audits the facilities regularly and is a founder member of the Cloud Industry Forum setting the standard in Cloud computing.

Rest assured, at Lawware we leave nothing to chance – your data will always be secure and will be readily recoverable even should a catastrophic failure scenario arise.

Join over 365 law firms across the United Kingdom.

Our clients range from small start-up legal practices to multi-partner, multi-site firms.

As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.

Alastair Hart & Co.
Alastair Hart

The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!

South Forrest
Irene Yule

The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.

Sprang Terras
Fiona Allison

I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.

Brymer legal Ltd.
Professor Stewart Brymer

I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.

Sneddon Morrison
Eric Lumsden

The level of support is the main benefit using this system.  The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.      

Linda George Family Law
Sharon Rodger

Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.

Scanlon Ewing
Maureen Ewing

It’s a big help that you can speak to the boss directly. The support team takes a lot of the technological stress away and, as LawWare continues to build relationships and integrations with other suppliers, it makes our life much easier.

Matthew Cohen & Associates Ltd.
Matthew Cohen

Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.

Helix Law Limited
Jonathan Waters

The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.

Cullen Kilshaw
Ross Kilshaw

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