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maxresdefaultCloud Industry Forum Certified.

Championing Transparency & Trust of Online Services.

Adoption of cloud computing is growing year-on-year, but end users still have valid concerns about making the right move.

The Cloud Industry Forum (CIF) was established in 2009 to provide transparency through certification to a Code of Practice for credible online Cloud service providers and to assist end users and businesses in determining core information necessary to enable them to adopt these services.

Whilst there are a variety of helpful “official” guidelines available, users can now look to Cloud Service Providers (CSPs) to demonstrate transparent, accountable and capable business practices via recognised means.

The CIF Code of Practice provides a simple, credible and independently validated solution for CSPs to inform customers that they make the grade.

The CIF Certification Mark makes a public declaration of professional and commercial commitment that engenders confidence.

LawCloud is the first of its kind to have achieved this prestigious accreditation.

For further details, visit www.cloudindustryforum.org.

CIF Code of Practice Disclosures.

The following public declaration information is the latest available.

A1.1 Compliance with the Code.

LawWare Ltd has completed the Self-Certification against the ‘Code of Practice for Cloud Service Providers’ (the ‘Code’) of the Cloud Industry Forum (‘CIF’, at www.cloudindustryforum.org), which the mark above demonstrates. Clicking on the mark will take you to the CIF website where supporting information for this Certification is available.

LawWare Ltd is committed to the Code. One of the main objectives of the Code is to help ensure disclosure of essential information so that consumers of Cloud Services can make better business decisions based on this information. The information on this page addresses the public disclosure requirements of the Code.

NOTICE: While LawWare Ltd has made the commitment to the Code and has been self-certified as compliant with the Code, customers/ third parties shall note that information or certification provided by the Cloud Industry Forum does not constitute advice from or endorsement by the Cloud Industry Forum. The Cloud Industry Forum disclaims any and all liability arising out of the use of services or otherwise of certified organisations. Where disclosed information or capabilities as specified by the Code of Practice are essential in purchasing cloud services from a certified organisation, it/these should be cited contractually. Professional advice appropriate to specific circumstances should always be obtained.

A.1.2 Corporate Identity and Responsibility.

Company Information

  • Corporate name: LawWare Ltd
  • Operating Address: 5300 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire SK8 3GP
  • United Kingdom
  • Date of Formation: 01/06/1998
  • Registration number: 3585132 (Registered in England)
  • Ownership: LawWare Ltd

Executive Management

Directors: Warren Wander, Managing Director

A.1.3 Scope of Service Covered.

  • Countries with local operations: United Kingdom
  • Countries with data centres: United Kingdom

Data Location: All data held is held in GCI wholly owned Data centres within UK in Gloucester. Data is restricted to the UK data centre only. No other options are offered. LawCloud offers a data protection certificate guaranteeing the location of your data which can be found here Data protection certificate

Scope of Services: LawWare Enterprise Legal Practice Management Software

Including modules for:

Law Society Compliant Accounts.

  • Fully featured legal accounts system
  • Client and firm ledgers
  • Reporting suite
  • Risk Management Notifications

Matter Management (electronic client file).

  • Document Management
  • Email management
  • Activity & time recording
  • CRM Marketing Database

Workflow System

  • Work specific tasks & reminders
  • Featuring flows for legal processes

Hosted on GCI DataCenter on Demand™ (DCoD).

Including GCI provided.

  • Network Solution, Firewall, VLAN
  • VPN (Site to Site), VPN (Remote Access)
  • Licenses & Media via GCI

Microsoft Applications.

  • Microsoft Windows Server
  • Microsoft SQL Server
  • Microsoft Office
  • Office 365 Exchange Online

Anti-Virus.

Vision – Disaster Recovery Application by GCI.

Security Control Transparency with Cloud Security Alliance by GCI.

A.1.4 Public Branding.

Alternative trading name LawCloud

Websites used by company: www.lawcloud.co.uk and www.lawware.co.uk

A.1.5 Third Party Coverage Transparency.

LawCloud develops its software and provides services in house, based on an GCI infrastructure; certain products are provided in partnership with key third party vendors such as Microsoft and Office 365. LawCloud and GCI accepts responsibility for the provision of its infrastructure services, including any technical failures of third party vendors that provide services/hardware to us.

LawWare and GCI’s responsibility to direct Customers is subject to contractual agreement and associated terms and conditions. In respect of contractual liability, such liability will be limited direct Customers are required to undertake their own areas of responsibility, for example, availability of their own broadband provision detailed in our Terms of Service.

For the avoidance of doubt, the contractual relationship is between LawCloud and the direct customer. LawCloud has a separate agreement with GCI and Microsoft who are under no obligation or liability to direct customers. Any requests from a customer will be reviewed on an individual basis and in association with LawCloud.

A.1.6 Security Control Transparency with Cloud Security Alliance.

LawWare Ltd has not completed the Consensus Assessments Initiative Questionnaire from the Cloud Security Alliance.

A.1.7 Extended Commitments to Code of Practice Principles.

LawWare has no other extended commitment to the Code of Practice Principles

cif_logo1A.1.9 Existing Certifications.

LawWare has no other existing certifications

Technology Commitments

  • LawWare Ltd is a Microsoft Cloud Accelerate Partner
  • LawWare is a GCI Channel Partner

LawCloud Ltd is registered with the Information Commissioner’s Office: Reg No Z2644818

Join over 380 law firms across the United Kingdom.

Our clients range from small start-up legal practices to multi-partner, multi-site firms.

Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!

VI pensions Law Ltd.
Vanessa Ingram

As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.

Alastair Hart & Co.
Alastair Hart

The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!

South Forrest
Irene Yule

The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.

Sprang Terras
Fiona Allison

I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.

Brymer legal Ltd.
Professor Stewart Brymer

I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.

Sneddon Morrison
Eric Lumsden

The level of support is the main benefit using this system.  The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.      

Linda George Family Law
Sharon Rodger

Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.

Scanlon Ewing
Maureen Ewing

It’s a big help that you can speak to the boss directly. The support team takes a lot of the technological stress away and, as LawWare continues to build relationships and integrations with other suppliers, it makes our life much easier.

Matthew Cohen & Associates Ltd.
Matthew Cohen

Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.

Helix Law Limited
Jonathan Waters

The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.

Cullen Kilshaw
Ross Kilshaw

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