LawWare’s recent campaign for its practice management software emphasised the values of quality, cost and service. It used the words of three famous business people, Aldo Gucci, Peter Drucker and Genichi Taguchi to make the point.
Many people asked about these people. So, to fill in the gaps, here are a few short biographies courtesy of Wikipedia.
Aldo Gucci (26 May 1905 – 19 January 1990) was the chairman of Gucci Shops Inc. from 1953 to 1986. He was the eldest son of Guccio Gucci, who founded the company bearing his name in 1921.
Aldo Gucci was born in Florence into a Tuscan family dating back to the thirteenth century in the nearby town of San Miniato. In his formative years he developed an interest in equestrianism and botany, which would later find its outlet in product design and a passion for gardening. At just sixteen he began part-time work in his father’s first shop in via della Vigna Nuova in Florence.
Peter Ferdinand Drucker, (November 19, 1909 – November 11, 2005) was an Austrian-born American management consultant, educator, and author. His writings contributed to the philosophical and practical foundations of the modern business corporation. He was also a leader in the development of management education, he invented the concept known as management by objectives and self-control, and he has been described as “the founder of modern management”.
He is one of the best-known and most widely influential thinkers and writers on the subject of management theory and practice. His writings have predicted many of the major developments of the late twentieth century, including privatization and decentralization; the rise of Japan to economic world power; the decisive importance of marketing; and the emergence of the information society with its necessity of lifelong learning. In 1959, Drucker coined the term “knowledge worker,” and later in his life considered knowledge-worker productivity to be the next frontier of management.
Genichi Taguchi (田口 玄一 Taguchi Gen’ichi) (January 1, 1924 – June 2, 2012) was an engineer and statistician. From the 1950s onwards, Taguchi developed a methodology for applying statistics to improve the quality of manufactured goods. Taguchi methods have been controversial among some conventional Western statisticians, but others have accepted many of the concepts introduced by him as valid extensions to the body of knowledge.
Taguchi was born and raised in the textile town of Tokamachi, in Niigata prefecture. He initially studied textile engineering at Kiryu Technical College with the intention of entering the family kimono business. However, with the escalation of World War II in 1942, he was drafted into the Astronomical Department of the Navigation Institute of the Imperial Japanese Navy.
You can see LawWare’s full campaign by clicking the links below:
These quotations hold good for all businesses, not just law firms. To find out how LawWare can improve your quality, costs and service, please follow this link.
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Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!
As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.
The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!
The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.
I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.
I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.
The level of support is the main benefit using this system. The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.
Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.
Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.
The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.