Remote working for legal firms was something of an aspiration even before the advent of Covid-19 and lockdown. Now it’s turning into a must have.
The benefits are obvious:
The benefits are there for all to see – but, how to you get the ball rolling? Virtual meetings, remote collaboration and teleconferencing make it all sound complex and costly. It needn’t be. Take a look at these six simple steps.
This is the key. Workplace culture used to emanate from the workplace itself. Now many are working in isolation, we have to find new methods of maintaining and growing business culture. The minimum requirements for connectivity are:
That done, take a look at some of the software that’s on offer free or a little cost.
There are many offerings in the market. However, these appear to be the most popular:
Both Teams and Workplace allow you to create groups or specific interest teams. These are efficient methods of ensuring that the right information is getting to the right people.
With this type of internal notice board in place, it pays to use it effectively. Post your ideas, hold interactive conferences and record them. Use regular documents or images and infographics. Post weekly or monthly reports so that everyone knows where they are up to.
Video conferencing is an incredible way to manage remote employees and keep them organised. Initially some are a little reluctant when in front of the camera, so you may need to put them at ease. In terms of remote working for legal firms, video calling is the next best thing to being there in the office. It has all the immediacy of being together without the logistical, cost or health implications of a large in-person gathering.
When teams are working remotely, it’s not just their connection with colleagues that can suffer. Maintaining relationships with suppliers, partners and customers is just as important – and just as difficult if there’s no way to meet in person.
Resources such as Teams and Zoom allow people from different organisations to work together on projects in the same shared space. The same applies to dealing with clients. Using video communication with clients is the nearest we have to the face-to-face personal touch and it goes some way to addressing the impersonality of email or conventional mail.
Well, I guess you knew this one was coming! Practice management solutions such as LawCloud from LawWare keep you and your work organised. They allow you to access all your casefiles and documents from just about anywhere that has an internet connection.
Provided at a low-fixed monthly cost, there is no need to worry about capital expenditure for your remote workforce. No need for upgrades, replacement servers or even maintaining expensive equipment. With in-built business continuity planning and disaster recovery, not to mention a Fort Knox style security environment, your firm’s information will be safe & secure.
We all hope and pray that lockdowns will soon become things of the dim and distant past. In the meantime, take a look at these 6 pointers to ease the burden.
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Our clients range from small start-up legal practices to multi-partner, multi-site firms.
Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!
As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.
The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!
The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.
I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.
I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.
The level of support is the main benefit using this system. The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.
Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.
Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.
The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.