The cloud has been around for a while now but what are the key factors that should influence your decision before taking the leap?
It’s really a question of what is best for the future of your business and that, by definition, means what is best for your clients and stakeholders. Plotting your way through the decision making process can be tricky – so here are a few pointers to inform your decision making.
Change is always something that can cause problems and raise any number of challenges but businesses that don’t embrace change often fall by the wayside. It’s a question of balancing the needs of your business to modernise and reinvent itself against the constraints of large capital investments and staff training programmes. The traditional approach of on premise servers brings with it a certain amount of security – the data is safe and within your own hands. However, that places all the responsibility for backup, safe and secure storage and maintenance on your shoulders. Downtime and data loss can be virtually eliminated by a cloud based approach and security is a given.
If you are charged with the responsibility for your firm’s data storage and management, you will be familiar with the challenges this can present and it may appear “safe” to stick with what you know and upgrade existing systems. The upfront capital costs involved in doing that can be quite considerable and you should consider whether this approach is financially beneficial to your business. Switching to the Cloud offers its own short-term costs and expenses but, over time, can provide you with a manageable infrastructure and, most importantly manageable costs. Expensive hardware upgrades can be replaced by a subscription schedule that takes the pressure off your cashflow.
Many law firms save and store everything. Over recent years storage has become much more affordable but the associated costs of backup are still there. Cloud based solutions provide the bonus of being able to perform backup in real-time if required, in duplicate or triplicate to address the data security and integrity issues and on a more phased basis dependent upon the criticality of the data to regular business operations.
The key benefits of cloud based solutions are:
Law firms have been reluctant to move away from tried and tested systems and this has been heightened by question regarding security and data integrity. With all of these issues not only addressed by cloud based solutions but also significantly improved upon, it is likely the inexorable move towards outsourced data management will intensify in the coming year.
You don’t have to place all your eggs in one basket and the outsourcing of all data requirements is not essential but testing out some of the options first such as a move to cloud based practice management systems can provide a valuable testbed for the more wary and late adopters.© LawWare Limited 1995-2018
Our clients range from small start-up legal practices to multi-partner, multi-site firms.
Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!
As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.
The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!
The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.
I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.
I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.
The level of support is the main benefit using this system. The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.
Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.
Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.
The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.