Scanlon Ewing, a new start in Clydebank, needed to find a system that complied with Law Society rules and met their needs.
The firm chose LawCloud and found that they had made the right choice.
“We just find LawCloud very easy to use, much easier than the system we used before.”
Scanlon Ewing is a small, friendly two partner legal practice based in Clydebank, specialising mainly in a range of family legal business. Mairi Scanlon & Maureen Ewing have been practising in Clydebank for over 20 years and have a wealth experience in the local area. They have an excellent reputation and strive to maintain that in all respects.
Coming out of a bigger firm, Mairi & Maureen decided to start their own new practice and finding a system that complied with Law Society Accounts rules and met their needs was the main factor.
Mairi & Maureen were clear in that they needed better access to client and business information and to improve overall practice efficiency with their system of choice. A vital element was keeping better track of client and firm’s accounts.
Mairi says “There was significant preparation required to configure the data to be imported from our old firm. We had to get all clients onto the new system and had to learn how to use it”
“This all went smoothly and we were very happy with the implementation, installation and training. Support was excellent.”
“We just find it very easy to use, much easier than the system we used before.”
“We have always found everyone we have dealt with at LawCloud very prompt, proactive and helpful. They always seem to go the extra mile and are willing to help in every way that they can.”
“We looked at a couple of other systems before we chose LawCloud and are very glad that we have. We have made the right choice”.
Our clients range from small start-up legal practices to multi-partner, multi-site firms.
Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!
As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.
The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!
The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.
I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.
I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.
The level of support is the main benefit using this system. The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.
Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.
Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.
The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.