Once your system is up and running and your team is fully trained, you won't be abandoned. LawWare provides back-up with UK based, on-demand support and assistance.
Even with the best systems and the best training there will be times when a little extra assistance is required. Supporting you is one of our top priorities. Whether it’s advice on how to access system features or support with connection problems, our Helpdesk team is available to guide you.
The team has extensive experience delivering timely guidance to staff, be they partners, fee earners, legal cashiers or practice managers. As part of our support service we will ensure:
Our Helpdesk team and systems are tried and tested. They are there to quickly and efficiently resolve problems with a minimum of fuss. This is only a part of our ongoing commitment to you and we back this up with regular direct contact.
LawWare – supporting you.
Our clients range from small start-up legal practices to multi-partner, multi-site firms.