Client Support

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Client Support Helpdesk contact details

You can contact our helpdesk by email or telephone.

client support icon

The quickest way to contact client support is by email. This will automatically raise a support ticket and one of our Helpdesk Team will be in touch with you within a short period of time.

We pride ourselves in offering a truly first class client support service and focus on helping you every step of the way.


If you would like to speak to a member of our Helpdesk Team, please call during normal working hours on the number below.

Tel: 0345 2020 578

If you are a potential new client requiring information, please complete your enquiry from our sales enquiry form.

Visit the LawWare Academy Online Learning Centre

academy icon client support

Our LawWare Academy offers a host of information including training hints and tips, training courses, video tuition and user guides.

Each are helpfully categorised for solicitors, cashiers and accountants, support staff and administrators.

Visit the Centre by clicking the button below.

View the status of your LawCloud data centre on our Status Dashboard

status dashboard icon client support

Check to see the status of your LawCloud installation and check for details of forthcoming maintenance work across all our data centres.

You can also check the status of your broadband connection and internet service provider.

Visit the dashboard by clicking the button below.

Remote Client Support

If one of our team wishes to assist you in resolving an issue, they will ask you to start remote support by clicking this button.

LawCloud Connector

You can download and install the new Connector for our Next Generation LawCloud Platform here.

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