Case and matter management for solicitors - with in-built flexibility to meet all the demands of your different departments and work types.
LawWare organises all your case information by matter. LawWare logs every activity, be it a phone call, a document created, an email or time recorded and stores it within the matter record. Legal case management software.
This allows you to find and locate all relevant information about the transaction with ease.
The database at the heart of LawWare keeps you fully up to speed on the progress of all your matters and give you alerts when certain key stages or key costs of the matter come around.
It gives you complete control over matter management and is a cornerstone of helping you run your business efficiently.
Whilst many of the different matters you are dealing with at any given time may be similar in nature, no two matters or work types are the same.
LawWare legal case management software addresses this issue by giving you the option to add custom fields to your matters – providing complete flexibility and a mechanism for storing important information that can be used for management reporting.
Firstly, it is necessary to define Matter Management. The phrase ‘Case Management’ has become nothing more than an umbrella term for everything and anything to do with electronic files, automated document production, scanning, all the way through to automatic (computerised) workflow processing. For the purposes of this exercise we would suggest establishing two clearly understood areas – 1. Matter Management and 2. Workflow.
is using the benefits of computerisation for generic file management. It is based around an electronic file. The file stores any items that you would expect to find in a conventional paper file. Matter Management also includes having standard style letter generation, e-mail capture, file note generation and may include document scanning. LawWare includes straightforward file review procedures and cost and/or charge time recorded.
means taking the already implemented and successfully running Matter Management scenario and adding an automated task scheduler to it. This requires identification all the individual tasks to be performed within a logical transaction and is most often linked to particular worktypes. This requires identification all individual data fields needed to hold the information necessary to conclude the transaction.
It’s necessary to establish a link between all individual tasks. It is essential that the worktype contains highly predictive tasks that follow a logical and chronological order. Issues such as escalation, level of staff required at each task, specific document style for each relevant task, will all need serious attention and effort.
You need all this before any testing and live running. Testing involves producing a Test Pack that contains all the variants of the workflow paths. This is usually only going to be economically justifiable with high volumes of transactions. Please contact us for more information.
The key benefits of this approach are reproducibility, scheduling and capturing of expert knowledge.
Additionally, a unique benefit of LawWare is its ability to tackle both the recording of tasks (which we have labelled Activities) and the cost & charge (Time) at the same time. A firm can tackle these two aspects separately and it does not matter which is done first. However, if a firm is going to time record (for either management analysis or feeing purposes) it may be better to do this first.
Our clients range from small start-up legal practices to multi-partner, multi-site firms.
