Assessing Your Needs

Assessing Your Needs

Looking for practice management software can be a daunting process. It needn’t be.

At LawWare, we have a wealth of experience working exclusively within the legal industry and our team is sensitive to the fact that every business has its own unique characteristics.


Planning Your Project

Planning Your Project

There are no quick fixes when it comes to delivering a system that will meet all your current requirements and grow with you as your law firm expands.

At LawWare, we will work closely with you to develop and plan a project that will ensure the most effective delivery of the software.


Managing Your Set Up

Managing Your Set Up

Whether you are a new start-up or moving from a legacy system to LawWare, all implementations present a set of challenges.

To ensure your set-up runs smoothly, you will be assigned a dedicated Implementation Manager to head the project from start to finish.


Migrating Your Data

Migrating Your Data

There is a whole range of regulatory and procedural essentials to be observed when it comes to the storage of your data and its secure transfer from one system to another.

Our experienced team will carefully manage this sensitive aspect of your implementation plan.


Going Live

Going Live

We will look after both you and your team throughout the process of going live with your new system and help you make the most of its features from day one.

Our experienced trainers will work at a pace to suit you and your team, ensuring you have all the support you need to make the transition as smooth as possible.


Delivering Your Training

Delivering Your Training

Even the best engineered systems are only as good as the people who operate them.

There is little point in deploying a new system unless its users feel comfortable and proficient using it. This is why training and support are integral to our holistic client care approach.


Supporting You

Supporting You

Everyone has days when nothing goes to plan…

Even with the best systems and the best training there will be times when a little extra assistance is required. Whether its advice on how to access system features or support with connecting to your system, our Helpdesk team are available to guide you.


Looking After You

Looking After You

We know you strive to deliver high quality service to your clients – we aim to do the same for you and help you grow your business.

Once you have settled in with your new system, we will continue to look after you, keep track of your progress and be there as you grow with the software.


Keeping You Involved

Keeping You Involved

For practices in the modern technological age, change is the only constant…

We regard ourselves as an integral part of your practice operations and we are always ready to adapt and change to meet the demands of both technology and the legal profession.

Join over 475 law firms across the United Kingdom.

Our clients range from small start-up legal practices to multi-partner, multi-site firms.

Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!

VI pensions Law Ltd.
Vanessa Ingram

As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.

Alastair Hart & Co.
Alastair Hart

The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!

South Forrest
Irene Yule

The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.

Sprang Terras
Fiona Allison

I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.

Brymer legal Ltd.
Professor Stewart Brymer

I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.

Sneddon Morrison
Eric Lumsden

The level of support is the main benefit using this system.  The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.   

Linda George Family Law
Sharon Rodger

Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.

Scanlon Ewing
Maureen Ewing

Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.

Helix Law Limited
Jonathan Waters

The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.

Cullen Kilshaw
Ross Kilshaw

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