Effective marketing is often overlooked by the legal profession. LawWare allows you to automate your client contact and build lasting relationships that will help your business prosper.
Your existing clients are the lifeblood of your business and, as you work with them, you amass a great deal of data about them. LawWare allows you to capitalise upon this via its CRM module.
The CRM allows you to segment your clients by work type, type of business or any other appropriate criteria giving you the ability to send them targeted messages to keep them updated and keep your business at the forefront of their minds. Whether it’s newsletters or simple reminders, the CRM integrates with Microsoft Office and makes the job of informing and cross selling to your clients a routine operation.
The business of attracting new clients is equally important for ambitious law firms and can often be a difficult and time consuming job.
The LawWare database isn’t just there to store information about your existing clients. You can use it with ease to store information about prospective clients, keep a record of contacts or visits you’ve made, log event invitations you’ve sent and more. It can be used for targeted email or mailshot programmes and gives you the ability to keep track of and monitor the success of your activities.
In essence, it provides you with an integrated digital marketing interface to make the job of building your business that much simpler.
The LawWare CRM module is designed to prevent you from missing out on potential new business. Mark wills and other documents with review dates and the system will automatically remind you when the review date is due.
You can set up automatic reports to provide you with reminders of when to contact clients and potential new clients as part of your daily routine.
Often misunderstood and under-estimated, the database is the key to an effective practice management software suite, and in LawWare the Microsoft compliant database provides a unique core function to the complete LawWare Integrated Practice Management Solution.
Custom designed, the complete LawWare Suite utilises a single central database for storage of all practice information, regardless of the number of Modules that may have been activated within your system.
Not only does this bring consistency of information for purposes of accuracy, but also the tedious and time consuming re-entry of data for use in different database modules, sometimes within a single legal software package which has been common with many competing packages, is a thing of the past with LawWare.
Due to the use of separately developed modules, most other solutions available today inevitably involve an element of re-keying of information or the use of software links or complicated data exchange methods. LawWare was designed from the very beginning to specifically utilise the central relational database concept that powers LawWare, to ensure that information is available and used on an ‘enter once – use often’ basis, through all the modules of the LawWare suite.
LawWare uniquely makes all database information transparently available to each relevant module on a real-time basis ensuring that regardless of which module is in use the latest and most up-to-date information will be available.
Gone are the days of tedious re-entry of common data, with its inherent inaccuracies of input and the risk of out-of-date information being used.
In are the days of a truly integrated system where information is entered or updated once and is then immediately available across the complete suite of modules. Indeed the savings in time and avoidance of inaccuracies will in themselves soon make LawWare an indispensable tool in your practice.
With LawWare all users can benefit from the latest data available for use in all the practice modules according to their access authorisations. Imagine instead of wasting time trying to locate a client or business contact’s new telephone number or address, being able to access the details at the touch of a button!
Or, a partner being able to generate a vital missive – with correct and up-to-date addresses – from their own PC! Or, being able to access an extensive range of cross-module data directly from your home PC to complete a vital transaction out-of-hours! – all this is possible with the LawWare database module forming part of the LawWare Integrated Practice Management Solution.
LawWare has an in-built report that will produce this at the touch of a button.
Our clients range from small start-up legal practices to multi-partner, multi-site firms.
Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!
As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.
The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!
The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.
I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.
I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.
The level of support is the main benefit using this system. The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.
Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.
Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.
The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.