Managing your workflows.

img_workflowThere are two sides to every coin. When it comes to legal workflow it’s a question of both ensuring that the service your clients receive is first class and building in measures to ensure the work is carried out efficiently and profitably.

LawWare incorporates tools to help you build your own workflows and can be set up to deal with a range of worktypes where a systematic approach is required:

  • Estate Agency
  • Conveyancing
  • Debt Recovery
  • Insurance Litigation
  • Licensing
  • Leasing
  • Wills
  • Probate / Executries
  • Trust Administration
  • Complaints and more…

As much or as little as you need.

Legal WorkflowWhen you configure your LawWare case management software you have the option to establish workflows as rigidly or as fluidly as you see fit.

The system will allow you to:

  • Completely automate routine tasks
  • Track tasks completed and work undertaken
  • Proactively prompt fee earners to complete tasks or move on to the next task
  • Post time and costs to the file to track WIP.

Workflow management within LawWare is ideally suited for structured transactional work. We can work with you to help you set up your worlflows and, where available, we may be able to offer a starter template to help you create a bespoke workflow management system.

You can use workflows to help you improve consistency and reproduciblity and capture expert knowledge of how to do things.

More about Workflows

Legal WorkflowLegal Workflow / Case Management.

Your firm may require an automated Workflow (sometimes called Case Management) system in addition to Matter Management. To cater for this, LawWare offers Workflow Case Manager. This featires the capture and production of all the information required to optimise the efficient processing of cases for the firm and its clients.

  • Full case details
  • A record of all actions carried out to date and time recorded
  • Copies of all documentation produced
  • Copies of all documentation received with document image processing
  • A schedule of tasks to be undertaken
  • Full automated Workflow capabilities

LawWare represents workflow/ case management technology for the legal office. LawWare stores case files in a ‘virtual’ filing cabinet. Each file effectively replicates the traditional paper case file.

Legal WorkflowPowerful search facilities allow the user to locate any file within the virtual filing cabinet using almost any piece of information. Once a case file is opene the user can prepare documents, record events or schedule further actions. The virtual file minimises the need for access to a ‘paper file’ thus providing a substantial time saving.

The task scheduler provides each user with a daily ‘to do’ list of scheduled tasks which have become current (or overdue). The user can action, reschedule, alter or forward the tasks from within the to-do list. Examples of tasks include the issue of reminders, the prompt to move to the next stage in a case, a supervisor file review, reminders to make telephone calls, and warnings of forthcoming key dates (e.g. limitation, completion dates).

Used for:-

  • Estate Agency
  • Conveyancing
  • Debt Recovery
  • Insurance Litigation
  • Licensing
  • Leasing
  • Wills
  • Executries
  • Trust Administration
  • Complaints

Some routine tasks can be automated entirely as if an ‘electronic secretary’ produces suggested output directly to the user’s printer.

A full history of tasks completed, contacts, and work undertaken is displayed, along with suggested documents still to be produced and tasks still to be carried out.

The system forward posts and thereby manages diary entries and sets tasks. Each stage allows you to post time and costs to the file for accurate tracking of work-in-progress.

This module is designed to maximise the volume of transactions that staff can administer. At the same time, whilst improving risk management and productivity for the firm.

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Our clients range from small start-up legal practices to multi-partner, multi-site firms.

Another great customer service experience from LawWare. My laptop had to be stripped back to factory settings as part of a repair - taking hours! In contrast, restoring LawWare took one phone call to the support team and I was up and running in 6 minutes. If only everything was so easy!

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As the first commercial user of LawWare back in 1998, we have had no hesitation in remaining with the product through its development. We thoroughly recommend it to any firm looking for a practice management system.

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The helpdesk is exceptionally good. Whatever the query there is always a human being there to help. No leaving messages or being advised to go to a website. The best computer service for solicitors I have ever used!

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Irene Yule

The linking of documents and casefiles saves so much time! I have experience of several accounts packages and I like that LawWare is simple to use and easy to learn. Support is quick and effective and staff are helpful and courteous.

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Fiona Allison

I have worked with a number of Case Management providers over the years but have not come across anything with the attention to detail and thoroughness of LawWare. My colleagues and I have not been disappointed.

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I can’t imagine trying to be a law firm in the 21st Century without 21st Century IT systems. Having a ‘single system’ that underpins all the work, whether we are in the office or out, is an integral part of what we are building.

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The level of support is the main benefit using this system.  The system itself once you have had training is simple and easy to use. We have a great relationship with LawWare and the ongoing support is second to none.   

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Significant preparation was required to configure and import the data from our old firm. We had to get all clients onto the new system and then learn how to use it. We just find it very easy to use, much easier than our old system.

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Being a busy litigator with a growing firm it is incredibly useful to be able to view my files from any location with some form of internet connection. I am a fan, and want to keep working with LawWare to make a good product great.

Helix Law Limited
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The switch to the new LawCloud system, which is still on-going, has gone very well. We found the LawWare team without exception to be very helpful and knowledgeable. All queries are followed up and dealt with promptly.

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